In-House Tire Warranty and Road Hazard Protection Plan Customer Contract

This road hazard plan is extended only to you, the original purchaser, and not to anyone who may purchase your vehicle during the term of this plan. This plan covers only the tires clearly listed on your original purchase invoice. You must purchase a plan for each covered tire. This warranty is in effect for 24 months from the date of the warranty plan purchase. This plan includes tire rotation up to three times per 12 month period or every 15,000 miles for the life of the tire warranty.

What is a Road Hazard:

A road hazard occurs when a tire fails due to a puncture, bruise, or break incurred during the course of driving on a maintained road. Nails, glass, or a pot holes would be the most common examples.

What You Must Do to Obtain Service

1. Present your original purchase invoice showing the purchase of the road hazard protection (a photo copy will be accepted).
2. You (the purchaser of this protection) are responsible for any and all charges not covered by the adjustment as described below, as well as any additional charges for mounting, balancing, taxes, and disposal fees, etc.
3. The damaged tire must be made available for inspection as requested by Mr. Lube.

Flat Tire Repair

If your tire is damaged due to a road hazard as outlined above and can be safely repaired, the tire will be repaired. The repair will be covered for up to $13.00 per tire per occurrence. You are responsible for any additional charges beyond the $13.00 including, but not limited to, balancing and taxes. The Road Hazard Protection will remain in effect until the tire is worn down to 2/32". You do not need to purchase new road hazard protection for a tire that has been repaired.

Tire Replacement Coverage

If a tire covered by this road hazard protection plan becomes unserviceable due to a road hazard during the useable tread life of the tire, it will be replaced with a comparable new tire. If available, an exact make/model replacement will be installed. If not available, a comparable quality tire will be installed. When a tire failure occurs in the first 25% of usable tread wear, and in the opinion of Mr. Lube the tire cannot be safely repaired, the tire will be replaced with coverage up to the original purchase price of the tire(s). After the first 25% of useable tread wear, the covered amount is calculated based on the consumed useable tread wear and the original purchase price of the tire(s) or the replacement tire cost, whichever is lesser. You (the purchaser of this protection) are responsible for any additional charges including, but not limited to, mounting, balancing, taxes, and miscellaneous fees. When a tire is worn down to 2/32" (tread wear indicators) the tire is considered worn out and is not eligible for any adjustment. If a tire covered by this road hazard protection plan is replaced for any reason, the coverage for that tire(s) ceases. A new road hazard protection plan may be purchased for the replacement tire.

Exclusions and Limitations

The following vehicles are not eligible for coverage:

1. Vehicles with a manufacturer's load rating capacity of 1 ton or greater or a GVWR of greater than 8850 lbs.
2. Any emergency service vehicle, any vehicle used for hire, towing, construction, or postal service.
3. Any vehicle used for farm, ranch agriculture, or off-road use.

Coverage excludes any damage that occurs from off-road use (off-road use is described as driving on anything that is not a paved or gravel maintained road that is maintained by the state or local authority). Coverage excludes damage from collision, fire, vandalism, theft, snow chains, manufacturer's defects, abuse, and neglect (e.g. improper application, improper inflation, brake lock-up, wheel spinning, torque snags, etc). Also excluded are damages caused by mechanical failures (e.g. failed shocks, struts, alignment, balancing, etc.) or interference with vehicle components (e.g. fenders, exhaust, springs, etc.) Also excluded are tires that have been retreaded, recapped, regrooved, remolded, tubed, or repaired in a manner other than per manufacturer's guidelines. This road hazard protection plan only covers tires that are clearly listed on the original purchase invoice, while on the vehicle as detailed on the original purchase invoice and you are the original purchaser. Consequential and incidental damages are excluded. No expressed guarantee is given other than that stated here in. Mr. Lube reserves the right to cancel this protection plan at any time by refunding the original purchase price of the plan to the purchaser. If you your original purchase invoice is lost or stolen and does not exist in our database, this road hazard protection plan becomes null and void. You may cancel this protection plan in the first ten days from the date of purchase for a full refund of the amount paid for the protection plan. Mr. Lube reserves the right to deny any claim with false or misleading information, or any claim submitted where the original invoice does not clearly identify the original purchaser, vehicle, or tire(s). All claims must be made within the time frame of the 24 month coverage period.